Lamset Hayah: Where Care Meets Warmth, and Life is Reshaped

• Structured routines and familiar cues to reduce agitation and anxiety.
• Reminiscence therapy, music therapy, and validation techniques that honor lived experience.
• Safe wandering paths, secured units, and discreet monitoring for safety without restraint.
• Training for staff in gentle communication, de‑escalation, and behavioral support.
• Family education sessions on disease progression, communication, and coping.

• Respectful support with bathing, grooming, dressing, toileting, mobility, and feeding.
• Adaptive equipment (grab bars, shower chairs, raised toilet seats) and cueing to preserve independence.
• Care plans adjusted as needs change, ensuring continuity and dignity.

• Physiotherapy for balance, strength, gait training, and fall prevention.
• Occupational therapy to rebuild functional skills (buttoning clothing, safe transfers, kitchen tasks).
• Speech & swallowing therapy for post‑stroke recovery, Parkinson’s, or dementia‑related dysphagia.
• Goal‑oriented programs with measurable outcomes (e.g., Timed Up and Go, Berg Balance Scale).

• Dietitian‑supervised menus with Mediterranean and local dishes, ensuring cultural familiarity and nutrition.
• Specialized diets: diabetic, renal, low‑sodium, high‑protein, texture‑modified (minced, pureed), and thickened fluids.
• Hydration protocols, weight tracking, and malnutrition risk screening (e.g., MUST tool).
• Festive meals and family brunches to celebrate traditions.

• Five Rights protocol (right patient, drug, dose, time, route) and double‑check for high‑risk meds.
• Secure storage, eMAR (electronic medication administration records), and adverse‑event tracking.
• Regular deprescribing reviews to reduce polypharmacy and side effects.

• • Standard and transmission‑based precautions; hand‑hygiene audits.
  • Pressure‑injury prevention, skin checks, and wound‑care protocols.
  • Fall‑risk assessments (e.g., Morse, STRATIFY), individualized plans (hip protectors, bed alarms, night lighting).
  • Vaccination support and outbreak response plans.

• Accessible architecture: Ramps, wide corridors, non‑slip floors, handrails, and clear signage.
• Private and shared rooms with emergency call systems and adjustable beds.
• Smart monitoring: Optional bed sensors, motion alerts, and safe geofencing for memory‑care residents.
• Fire safety: Alarms, drills, extinguishers, and regular staff training.
• Data security: Confidential records, role‑based access, and GDPR‑aligned practices for digital data.

• • Morning: Gentle wake‑up, personal care, vitals check, and a hearty breakfast.
    Mid‑morning: Group physiotherapy or balance class; coffee and a social activity (music, Quran recitation circle, book club).
    Lunch: Fresh, flavorful meals with diet modifications as needed.
    Afternoon: Memory games, art therapy, gardening, or supervised napping; family visits welcome.
    Evening: Relaxed dinner, prayer time, one‑to‑one companionship, and a soothing bedtime routine.
    Weekends: Family brunches, cultural celebrations, and outings (as clinically appropriate).

Care conferences on admission, at 30 days, and quarterly—or anytime on request.

• • • Digital updates (with consent): secure messaging, photo updates, and progress notes.
    • Open‑door policy: Families are welcome to participate in activities, meals, and milestone events.
    • Training and support groups for caregivers navigating dementia, grief, or complex care decisions.

• Arabic‑speaking staff with sensitivity to Egyptian and regional traditions.
• Facilitation of prayer times, religious observances, and spiritual care upon request.
• Gender‑appropriate caregiving options and privacy standards.
• Culturally familiar music, stories, and foods to enhance comfort and belonging.